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Patient Education

Inquiring Minds Want to Know

April 2, 2012
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I’ve spent the past couple of weekends teaching at AMTA meetings; first in SC and this past week in Alaska. One of the classes I taught at both meetings was “Using Research to Market Your Massage Therapy Practice.” I’ve been on my research soapbox for a while now. The big question is, “Who gives...
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Posted in Ethics, General Massage, Health & Wellness, marketing, Patient Education, Research | No Comments »

Bridging the Gap; Referring Other CAM Disciplines

March 23, 2012
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Bridging the Gap; Referring Other CAM Disciplines

If you know of something that may help a client, are you inclined to share that information? (I HOPE the answer to this question was YES.) Because the truth is, as a healthcare professional, your client looks to you for advice and direction to not only alleviate symptoms but to provide long term solutions...
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Posted in Acupuncture & Acupressure, Business, Education & Seminars, General Massage, Health & Wellness, Natural Healing & Nutrition, Pain Management, Patient Education, Practice Management | No Comments »

Are You Attractive?

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Which do you think is better to ask yourself: #1- “How can I get new clients?” or #2- “How can I help more people with my service?”   When you are NOT thinking only of yourself, but instead thinking more globally people are attracted to you and will be drawn to you. Famous American...
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Posted in Business, marketing, Marketing / Office / Staff, Patient Education, Practice Management | 1 Comment »

But I’m Not Better Yet

March 4, 2012
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But I’m Not Better Yet

Have you had the client who after a 60 minute massage is still complaining that their pain hasn’t been relieved?   You know the type; tough to please, always wants more and then complains that you haven’t “fixed” them.  Of course the snappy, sarcastic retort is, “You didn’t get this way in an hour; you...
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Posted in Business, Patient Education | 3 Comments »

Do you need new clients? Duhhh… Don’t answer so fast…

Do you need new clients? Duhhh… Don’t answer so fast…

  As a business coach, so many of the therapists I meet, tell me they are looking for new, easy ways to get new clients, and want to know what I suggest they do that doesn’t cost an arm and a leg. Then I ask them the dreaded question, “WHY do they need new...
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Posted in Billing & Insurance, Business, Ethics, marketing, Marketing / Office / Staff, Patient Education, Practice Management | 1 Comment »

Do YOU Over Deliver to Your Massage Clients?

Over-Deliver

Do You OVER DELIVER? What does it mean to “Over Deliver?” Simply put, it means to give more than is expected. The result is surprise, appreciation, loyalty, and continued relationship. What does that have to do with your therapy practice? EVERYTHING! Clients are looking for a great value for the money (and time) they...
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Posted in Business, marketing, Marketing / Office / Staff, Patient Education, Practice Management | 1 Comment »

Selling Yourself Short

January 12, 2012
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Selling Yourself Short

What is wrong with the following statement? FIRE!!!! Ready…aim. It seems silly, counter intuitive and even dangerous to get such important steps this badly out of order. You would not do it with a rifle, why would you do it with your business? Sometimes we are faced with making decisions quickly in business, sometimes...
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Posted in Acupuncture & Acupressure, Billing & Insurance, Business, Education & Seminars, Ethics, General Massage, marketing, Marketing / Office / Staff, Patient Education, Practice Management, Social Media | 1 Comment »

My 10 Top Predictions for 2012

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Irene Diamond’s Top 10 Predictions for Health & Wellness Practitioners for 2012 I’ve been in the Health and Wellness industry for over 2 decades, since 1985. (That’s longer than some of you have been alive!) I’ve seen the industry ebb and flow, therapists thrive, and barely survive, and some, therapists close the doors to...
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Posted in Business, Health & Wellness, marketing, Marketing / Office / Staff, Patient Education, Practice Management, Social Media | 9 Comments »

Ethics Violation, or Communication Breakdown?

December 31, 2011
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This year I wrapped up five years of service on the North Carolina Board of Massage & Bodywork Therapy. Anyone who has ever sat on a board will probably agree with me that disciplinary hearings involving massage therapists are one of the most stressful parts of that job. It was for me. I estimate...
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Posted in Ethics, General Massage, Patient Education, Personal Injury / Legal | No Comments »

Try this double whammy: New Years’ Rate Increase & Regeneration Strategy

Rate Increase & Client Regenerator Strategy

Rate Increase & Client Regenerator Strategy If you’re in need of more business, and want to charge higher rates for your services, this is a great way to end this year and start 2012, the New Year off with a bang. I covered this double whammy: New Years’ Rate Increase & Regeneration Strategy in...
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Posted in Business, marketing, Marketing / Office / Staff, Patient Education, Practice Management | 1 Comment »

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