Author Archive for Cherie Sohnen-Moe

National Small Business Week

The 50th anniversary of the U.S. Small Business Administration’s National Small Business Week, will be held June 17th through June 21st. This year’s events take place all across the country and feature exciting and informative events designed to help small…

Volunteer Value

In 2011, approximately 64.3 million Americans gave approximately 8 billion hours of volunteer service. The organization, Independent Sector estimated the value of volunteer time for is $22.14 per hour. This equals $171 billion worth of donated time. It’s too bad…

Customer Service Gone Bad

I recently had one of the worst customer service experiences in my life! I placed an order with a company on October 15th. They state that all orders will be shipped in 7-14 working days. This company is only 1…

The Paperless Office

Ten years ago people started talking about a paperless office. I was intrigued. I researched the topic, but I never encountered any office that was truly paperless. Instead I focused on paper paper management and included that information in the…

Offer Gift Certificates Through Yelp

On September 12, 2012 Yelp announced a new product feature available to all businesses that participate on their site. Businesses can now sell gift certificates through their Yelp profile page. Gift certificates are not discounted like Deals are. They’re full-value…

The Truth is Out

I was inducted into the Massage Therapy Hall of Fame at the World Massage Festival last week. I was prepared to stand up and say, “I’d like to thank the academy….” and then sit down. Unfortunately, someone beat me to…